Sigsync Email Signature Features
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OneClick customer satisfaction (CSAT) surveys
With Sigsync Email Signatures for Office 365, you can easily integrate popular OneClick CSAT survey tools such as Hively, CrewHu, Simplesat, and Thermometer into your email signatures.
These surveys let your customers and clients provide immediate and convenient feedback on your services. Designed to be quick and easy, they ensure a positive experience for your customers while providing you with valuable insights.
Sigsync makes it simple to include OneClick surveys in your email signatures. Simply create a survey with your favorite CSAT tool and use Sigsync to include it into your email signatures. You will receive real-time notifications of customer feedback, enabling you to take action and continuously improve your services based on user insights.
You can use customer surveys for the following:
- Measure customer satisfaction: Use surveys to gauge how satisfied your customers are with your products or services.
- Get feedback on specific interactions: Include surveys in emails related to specific customer interactions, such as after a customer support call or a product delivery.
- Improve customer experience: By combining CSAT surveys with analytics, you can track the usage and performance of email surveys and identify the areas to improve your customer experience.
- Reward top performers: Use survey results to identify employees who consistently receive high ratings from customers and reward them for their excellent work.
- Increase customer retention: Surveys can help you identify customers who are unsatisfied and take steps to retain them.
- Gather customer testimonials: Use surveys to ask satisfied customers for testimonials that you can use in your marketing materials or websites.
- Channelize marketing efforts: Use survey data to personalize your marketing efforts to better target your customers' needs and preferences.
- Identify customer trends: Track survey results over time to identify trends in customer satisfaction and make informed business decisions.Measure the impact of changes: Use surveys to measure the impact of changes you make to your products or services on customer satisfaction.
Sigsync integrates with the following OneClick Survey services:
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